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Privacy Policy

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:
● Account means a unique account created for You to access our Service or parts of our Service.
● Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Texas Pride Heating and Cooling at 322 Powell Rd #1, Spring, TX 77373
● Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
● Country refers to: Connecticut, United States
● Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
● Personal Data is any information that relates to an identified or identifiable individual.

● Service refers to the Website.
● Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
● Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
● Website refers to Texas Pride Heating and Cooling and https://texasprideac.com/
● You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data,

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, You can contact us:

By phone number: +1 346-202-6852

By email: info@texasprideac.com

By visiting this page on our website: https://texasprideac.com/contact/

Leonard Galvan
Leonard Galvan
1734038470
Prompt and efficient service. Real professionals. Thanks again!
Lindsay Welch
Lindsay Welch
1733940618
Best A/C company out there! Thanks for being there when we needed y'all!!
Sylvia Stephens
Sylvia Stephens
1733787994
Biannual Maintenance check for Winter. Friendly, professional care.
Kathy Mills
Kathy Mills
1732562248
These guys are great! They go above and beyond, trustworthy and efficient. I had a fan blower go out and consequently had no A.C. Alex got the part and came back that night at 10pm to install it. I've referred many people to them. Returning messages left to have a return call could use some work. But, everyone is always nice and accomodating. Big Thubs up!!
David Tyrell
David Tyrell
1731183329
Solid job. Good people.
Curtis Benge
Curtis Benge
1731010570
Michael Gorey
Michael Gorey
1730502522
Peter Lucas
Peter Lucas
1729475545
Great company. The Texas Pride team was reliable, knowledgeable, and friendly. They went above and beyond to deal with the particular constraints of my home, and they kept costs reasonable.
John S. Schwab
John S. Schwab
1729273426
Excellent and timely repair. I recommend highly.
cashills
cashills
1729260934
Texas Pride has taken care of my residential and business ac’s for over 30 years. Response has always been timely, professional, and high quality!
Nolan
Nolan
1728997209
The Texas Pride team is like family so they provide service you cannot find from other firms. Their team is knowledgeable, professional, courteous, and honest. I highly recommend them to anyone looking for full system replacement or general maintenance needs.Nolan
Andrew Frilot
Andrew Frilot
1728488595
Lisa Thomas
Lisa Thomas
1727974952
Great service. Very thorough, attentive to detail, great pricing. Overall, we are very pleased.
John Schrum
John Schrum
1727199698
Been using them probably 20yrs now. They operate with integrity and I don’t say that lightly.
Carina Mendez
Carina Mendez
1726857176
Gage was very professional and with great manners. He explained the issue in a very detailed way.
Shannon Sykora
Shannon Sykora
1726782601
gloria
gloria
1726583082
Amazing service and professionalism. Hate to see Gage leave. 😔
Rhonda T
Rhonda T
1726511603
Thomas N.
Thomas N.
1726409242
Very polite and responsive, honest AC guys but a little pricey. I ended up used an independent AC company.
Nina Jimenez
Nina Jimenez
1726063453
Initially, I had an issue getting a service completed. Texas Pride went out of their way to make it right. They acknowledged the ball was dropped and could not have been kinder in ensuring they got the job done. I appreciate the transparency and the professionalism.
Heather Wilmore
Heather Wilmore
1724282831
Charles Zube
Charles Zube
1724164057
Texas Pride fixed both my AC units first visit. If struggled a couple years before I found those guys. Great result.Second time I needed these guys another great result.
Suzie Mkandawire
Suzie Mkandawire
1723904530
The AC tech came promptly, assessed and addressed the issue, with AC line drainage.
Aurea Rivera
Aurea Rivera
1723681089
Today I had a new Evaporator Coil installed by 3 techs ,Jaime ,Osmani and Junior .They worked hard for 3 hours on this job .They were very cautious while doing their work .They were respectful and explained things well to me .I have been doing business with Texas Pridefor 18 years in my residence and my former business office .They respond quickly to my emergencies .I recommend them to my friends and family .
Bill Murphy
Bill Murphy
1723471731
Texas Pride did a great job helping us select a new air conditioner. And their staff did a great job getting it installed properly. We are up and running in this Houston heat.
michael malinowski
michael malinowski
1722969788
Texas Pride was very professional and kept us in the loop what was going on while they replaced our old A/C system in the back shop! I would recommend this company to anyone who needs to have their A/C replaced or repaired! Thank you Texas Pride.
Jean Luc Godard
Jean Luc Godard
1722366486
Delighted to make an appointment with Texas Pride HVAC on the referral of a friend for the first time. They fixed up his house in the wake of two previous hurricanes.We have a master bedroom with a 12’ ceiling and only two A/C registers high on one wall. The air does not circulate well. There are 3 exposed exterior walls on this first floor. The room is often too hot or cold depending upon the season.Texas Pride sent a NATE certified technician “Alex” to evaluate the room. Alex was at our house for at least 3 hours. He measured the airflow coming from every register in the house. Did diagnostic tests of both units outside the house. Freon levels good, and no leaks. Alex inspected all of our ducts that are accessible via attics. Showed Alex our new upstairs furnace installed by another firm. Found condensation making a mess in the closet where it is. This was the result of bad workmanship by the other firm. They cut corners on insulating the copper pipes. Alex replaced that and installed new thick foam insulation and wrapped that in tape. He also sealed leaks in the unit’s seams with that tape.Big deal was that we had a window condensation and humidity problem inside the house. Alex looked at our new Bryant HVAC controller and found the fan was set to run 24/7 on Medium. Alex changed the setting to Auto and the windows cleared up and interior humidity level quickly corrected. More comfortable now and will lower the electric bill.We determined that the only best way to fix the air environment in the master bedroom is to install a Mini Split, which is a system dedicated to one room.We were impressed by Alex’s knowledge and his work style. He was focused on solving each issue we had and did it.Give Texas Pride a call for your residential and commercial properties. Ask for Alex. Thanks to Bethany in their office for listening to our concerns before the appointment.
Bowden Kelly
Bowden Kelly
1722268915
We had a great experience replacing our old AC unit. Staff was very knowledgeable, professional, and took the time to educate us on our options.We took their recommendation with a multi-stage system and it has decreased our energy bill by over ~40%!
Derek Henry
Derek Henry
1722267290
This was my first time using Texas Pride and I was so impressed with Gage's work and customer service! He was extremely thorough, honest and had no issues answering any questions I had. You don't find that often. I'm on the board of our HOA for 40 homes and I just sent out an email to everyone that they should contact you guys if needed. I will definitely call you guys for all of my AC/Heating needs in the future. Gage, you were awesome and thank you!
John Carter
John Carter
1722127262
Great company and service. Highly recommend.Used again for a major repair - quick and quality repair, their staff is second to none! Thanks Texas Pride!
Joseph Fiess
Joseph Fiess
1721240130
Great company! Bethanie was awesome!
savannah (SAVANNAHKPHOTO)
savannah (SAVANNAHKPHOTO)
1720633672
Alex & Jamie were extremely quick, informative and helpful. 10/10 service.
Justin Murez
Justin Murez
1719930686
The technician was very good and explained each step of his troubleshooting. He was also very transparent about the cost of any work before it was performed. In the end, I was provided with a clear explanation of my options so I could choose if repair or replacement was best for me. I highly recommend Texas Pride.
Ronald Hatzenbuehler
Ronald Hatzenbuehler
1719690476
Service man was prompt; took care of the problem
Kelvin Cooper
Kelvin Cooper
1719676241
K B
K B
1719593523
I was in a bind since my original AC company was no longer taking customers not under warranty (guess they don't like money). I was pleasantly surprised this company could fit me in so quickly. They came out and fixed all the issues. Technician was very friendly and explained everything very well. These are my new AC guys!
Patricia Cook
Patricia Cook
1719504502
Awesome job! This was a ‘maintenance’ call but they called before arriving as they were running ahead of time. On arrival, Gage and Jeimi, went over what they would be checking, then reviewed fees. They were courteous and knowledgeable, answered my questions and reviewed future suggestions to keep my AC running smoothly. They kept me in the loop as they checked the unit. I’ll be seeing them in the fall. Great job!
John Hay
John Hay
1719422510
Great Experience as usual. Resolved my issue quickly and communicated estimated costs up front. Gage was very professional and easy to work with.
Price Maxwell
Price Maxwell
1718988417
Attention to detail and fair pricing. This company goes above and beyond. No job too small
Marcella Erwin
Marcella Erwin
1718754125
This was my first visit from Texas Pride AC & Heating. The technician was very efficient in diagnosing and explaining the repair needed and had my A/C cooling again. He was also very patient and detailed with all the questions I had. I will continue to use Texas Pride and would highly recommend them.
Nicholas Brown
Nicholas Brown
1718382553
I've used Texas Pride for over 10 years now. They maintain the A/C & Heating units on all of our rental properties.
LESSIE BOWERS
LESSIE BOWERS
1718222495
Texas Pride A/C arrived promptly. Had to go on a two story roof. Jeff and Gage did their analysis, fixed "it", and were gone within 30 min. Polite and no wasted time.
Brittany Frazier
Brittany Frazier
1718145117
Perfect service!! Gage is the absolute best!! He goes above and beyond and truly cares about you and your AC. Highly recommend to all!
William Caldwell
William Caldwell
1717098986
This company is really good to work with. They are very workmanlike, dependable and follow up on their promises. Punctuality and good professional knowledge are hallmarks of the business. Trust them to provide quality AC service at a competitive price
Susie West
Susie West
1716842318
Gage was amazing and did an over-the-top job with customer service and performance. Thank you so much for caring for our air condition units in this heinous heat. Texas Pride Air Condition will not disappoint.Alex came to the rescue on a critical issue and got us up to speed in less than an hour
Courtney Holt
Courtney Holt
1716573966
Great prices, great customer service, great company!
Christopher Peixoto
Christopher Peixoto
1716468804
This is an amazing company. Reliable, honest, quality work, and they do what they say they are going to do (sounds simple but is really not that common). We had them replace our furnace years ago and it’s been working great, everything was seamless. We recently had an issue with our AC unit and Cory went above and beyond to help us and resolve the issue. He truly did an amazing job and we’re so thankful for his dedication in helping us get our unit back online. Thank you Cory!We’ll be using Texas Pride again for all of our hvac needs.
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