My name is Grace, and I am an HVAC dispatcher and customer service representative at Texas Pride, where I have been a part of the team for over two years. In my role, I schedule jobs and connect with our customers, ensuring their needs are met and that they feel valued. I take pride in supporting the Houston community through the services we provide. Building positive relationships with clients is important to me, and I always strive to ensure they feel appreciated. When I am not at work, you can find me tending to my garden or taking an evening stroll with my dogs. It is truly fulfilling to be a part of he Texas Pride family and play a vital role in enhancing customer satisfaction.