Recently, my AC required a warranty repair.Kenny. the Service Mgr., was very accommodating and immediately ordered the part. Kenny updated me on the part's availability and upon arrival dispatched Geoff to install it. Likewise, Geoff notified me of his arrival. He was punctual and professional. And in approx. 30 mins Geoff got my AC running again in no time. Another company quoted me that the repair will take 3 hours! Looking forward to do business with Tx Pride AC & Heat again in the future.
Requested help from TPAC&H for my mini-split heat pump... Alex was great! He quickly diagnosed my issue (unfortunately a leak in my coils) and then pivoted to answering my questions about getting a new unit. He gave me a lot of good information to consider. I haven't selected anyone yet to conduct the replacement work (waiting on a couple of other bids), but based on Alex's work these guys are at the top of my list!
Had a great experience with Texas Pride. From the owner to the techs, it was a great experience. Not only were they professional, they were knowledgeable and punctual. I highly recommend them.
These guys are great! They go above and beyond, trustworthy and efficient. I had a fan blower go out and consequently had no A.C. Alex got the part and came back that night at 10pm to install it. I've referred many people to them. Returning messages left to have a return call could use some work. But, everyone is always nice and accomodating. Big Thubs up!!
Great company. The Texas Pride team was reliable, knowledgeable, and friendly. They went above and beyond to deal with the particular constraints of my home, and they kept costs reasonable.
The Texas Pride team is like family so they provide service you cannot find from other firms. Their team is knowledgeable, professional, courteous, and honest. I highly recommend them to anyone looking for full system replacement or general maintenance needs.Nolan
Initially, I had an issue getting a service completed. Texas Pride went out of their way to make it right. They acknowledged the ball was dropped and could not have been kinder in ensuring they got the job done. I appreciate the transparency and the professionalism.
Texas Pride fixed both my AC units first visit. If struggled a couple years before I found those guys. Great result.Second time I needed these guys another great result.
Today I had a new Evaporator Coil installed by 3 techs ,Jaime ,Osmani and Junior .They worked hard for 3 hours on this job .They were very cautious while doing their work .They were respectful and explained things well to me .I have been doing business with Texas Pridefor 18 years in my residence and my former business office .They respond quickly to my emergencies .I recommend them to my friends and family .
Texas Pride did a great job helping us select a new air conditioner. And their staff did a great job getting it installed properly. We are up and running in this Houston heat.
Texas Pride was very professional and kept us in the loop what was going on while they replaced our old A/C system in the back shop! I would recommend this company to anyone who needs to have their A/C replaced or repaired! Thank you Texas Pride.
Delighted to make an appointment with Texas Pride HVAC on the referral of a friend for the first time. They fixed up his house in the wake of two previous hurricanes.We have a master bedroom with a 12’ ceiling and only two A/C registers high on one wall. The air does not circulate well. There are 3 exposed exterior walls on this first floor. The room is often too hot or cold depending upon the season.Texas Pride sent a NATE certified technician “Alex” to evaluate the room. Alex was at our house for at least 3 hours. He measured the airflow coming from every register in the house. Did diagnostic tests of both units outside the house. Freon levels good, and no leaks. Alex inspected all of our ducts that are accessible via attics. Showed Alex our new upstairs furnace installed by another firm. Found condensation making a mess in the closet where it is. This was the result of bad workmanship by the other firm. They cut corners on insulating the copper pipes. Alex replaced that and installed new thick foam insulation and wrapped that in tape. He also sealed leaks in the unit’s seams with that tape.Big deal was that we had a window condensation and humidity problem inside the house. Alex looked at our new Bryant HVAC controller and found the fan was set to run 24/7 on Medium. Alex changed the setting to Auto and the windows cleared up and interior humidity level quickly corrected. More comfortable now and will lower the electric bill.We determined that the only best way to fix the air environment in the master bedroom is to install a Mini Split, which is a system dedicated to one room.We were impressed by Alex’s knowledge and his work style. He was focused on solving each issue we had and did it.Give Texas Pride a call for your residential and commercial properties. Ask for Alex. Thanks to Bethany in their office for listening to our concerns before the appointment.
We had a great experience replacing our old AC unit. Staff was very knowledgeable, professional, and took the time to educate us on our options.We took their recommendation with a multi-stage system and it has decreased our energy bill by over ~40%!
This was my first time using Texas Pride and I was so impressed with Gage's work and customer service! He was extremely thorough, honest and had no issues answering any questions I had. You don't find that often. I'm on the board of our HOA for 40 homes and I just sent out an email to everyone that they should contact you guys if needed. I will definitely call you guys for all of my AC/Heating needs in the future. Gage, you were awesome and thank you!
Great company and service. Highly recommend.Used again for a major repair - quick and quality repair, their staff is second to none! Thanks Texas Pride!
The technician was very good and explained each step of his troubleshooting. He was also very transparent about the cost of any work before it was performed. In the end, I was provided with a clear explanation of my options so I could choose if repair or replacement was best for me. I highly recommend Texas Pride.
I was in a bind since my original AC company was no longer taking customers not under warranty (guess they don't like money). I was pleasantly surprised this company could fit me in so quickly. They came out and fixed all the issues. Technician was very friendly and explained everything very well. These are my new AC guys!